GDPR Compliance

Last updated: May 26, 2026

Our Commitment to GDPR

Retro Sonet is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA). This page explains your rights under GDPR and how we process your personal data.

Data Controller

Retro Sonet is the data controller responsible for your personal data. Our contact details are:

Retro Sonet
152 Beach Road, Gateway East
Singapore 189721
Email: [email protected]

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our educational services contract with you
• Legitimate Interests: Improving our programs, communicating about courses, and maintaining student records
• Legal Obligation: Compliance with applicable laws and regulations
• Consent: Marketing communications and optional services (where you have provided consent)

Your Rights Under GDPR

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of your request.

Right to Rectification

You can request correction of inaccurate or incomplete personal data. We will update your information promptly upon verification.

Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data in certain circumstances, including:

• The data is no longer necessary for the purposes collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Note: We may retain certain information where required by law or for legitimate business purposes.

Right to Restriction of Processing

You can request restriction of processing in specific situations, such as when you contest the accuracy of data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw it at any time. This will not affect the lawfulness of processing prior to withdrawal.

Right to Lodge a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) in Singapore or your local supervisory authority.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: [email protected]
• Subject line: "GDPR Request - [Your Right]"
• Include: Your full name, email address, and specific request

We will respond to your request within one month. In complex cases, we may extend this by two additional months and will inform you accordingly.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure data security, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Staff training on data protection principles
• Incident response and breach notification procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

If we transfer your data outside Singapore or the EU, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Binding Corporate Rules where applicable

Data Retention

We retain personal data only for as long as necessary:

• Student records: 7 years after program completion
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Financial records: As required by applicable tax and accounting laws

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Changes to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Please review this page periodically.

Additional Information

For comprehensive details about how we process your data, please refer to our Privacy Policy.